Cashless facility can be availed at a network hospital of Vision Insurance TPA Co Pvt Ltd, for treatment as per medical advice. Insured policy holder needs to present a copy of their TPA ID card and Identity proof at Hospital reception. Pre-authorization form has to be filled which has two parts i.e. information related to patient and Insurance Policy and information related to medical aspect which needs to be filled by the Hospital Dept and treating doctor. The Hospital shall fax or mail the completely filled form to the Office of the TPA. The TPA, shall process the case within 2 hours and revert to the hospital with the initial authorization letter for approval or with a rejection letter for request for Cashless facility as the case may be. In case of approval of cashless facility, enhancement can be sent to hospital as per applicable policy T & C.
In case of planned hospitalization, pre authorization can be sought in advance. The Hospital needs to send a request for the same to TPA, atleast 48 hours in advance before the date of admission. Approval, once given is valid for 15 days. In case of emergency hospitalization, the pre-authorization request needs to be sent within 24 hours from the time of admission.